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Building a Library FAQ Chatbot Without Coding Knowledge: Experience Sharing (For Staff)

11 Dec (Thu)

11 Dec 2025 (Thu) | 13:00 - 14:00
Venue:
Library Seminar Room A
Language:
Cantonese
Presenter:
Ms. Heidi Tsui, Assistant Librarian I (Technical Services)

The library has recently launched an FAQ Page powered by an AI-enabled Chatbot that provides instant responses. You might wonder if you could build one yourself. This sharing session will walk you through the journey step by step: the tools tried, the mistakes made, and what worked. By the end, you will see that creating a FAQ chatbot is within reach—even if you have no coding background.